Privacy Policy

This website is operated by LTT Vending Ltd, registered in England and Wales with company number 719407. Registered office address is Priory House, Gildersome Spur, Morley, Leeds, LS27 7JZ. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact with us through our websites (collectively the “Websites”), at any related events, trade shows, sales or marketing activity, and/or if you use any of our products, services or applications (including any trial) (collectively the “Services”) in any manner.

LTT Vending Ltd is authorised and regulated by the Financial Conduct Authority – FCA Number 712285

The terms “LTT Vending”, “we”, “us”, “our” and “ours” when used in this Privacy Policy means LTT Vending, which includes both subsidiaries, divisions, branches, affiliates or companies under control of LTT Vending. The terms “you”, “your” and “yours” when used in this Privacy Policy means any user of this Website.

IMPORTANT: BY SUBMITTING PERSONAL DATA MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER YOU PROVIDE AND FOR THE PURPOSES DESCRIBED BELOW.

Scope of Privacy Policy

We are committed to the privacy and confidentiality of information provided to us by you. This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the Website. The term “Personal Data” refers to personally identifiable information about you, such as your name, telephone numbers, job title, e-mail address, postal address, payment details, etc.

What information does LTT Vending collect?

When using our Websites, we collect the information you provide to us. When submitting one of our contact forms, you are asked to provide some personal details such as your name, email address and telephone number. We will keep a record of our correspondence with you.

When using our Services, we receive information you provide directly to us. For example, when we set up new users, we collect personal information such as name and email address to provide you with our services. This information may be collected directly from our customers and their users.

When you use the Websites, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Websites.

The Personal Data and information you provide is either manually or electronically stored in our databases. We sometimes supplement the Personal Date and information that you provide with information that is received from third parties. For instance, if inaccurate postal codes are received, we may use third party software to fix them.

Please note that calls to the sales team may be monitored or recorded for training purposes.

How does LTT Vending use this information? 

  • To administer our Websites, events and for internal operations such as data analysis and testing purposes to improve our business
  • To establish trends and customer interaction for marketing and advertising. This information enables us to compile statistics about our visitors and their use of our Website.
  • To provide you with information that was told to you at time of submitting your form such as request for demos or quotes
  • To set up new customer accounts
  • To respond to enquiries and comments as required, offering customer service and support
  • To provide our customers with updates and communication
  • For any other purposes about which we notify customers and users

We may also use the information you send to us via the Websites and/or Services, to communicate with you via email and, possibly other means (depending on the communication preferences you advised at time of form submission or contact), regarding products, services, offers, promotions and events we think may be of interest to you.  However, you will always be able to opt-out of such communications at any time.

Notification of changes to this statement

We are continually improving our methods of communication and adding new functionality and features to this Website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We therefore encourage you to check this page frequently.

Unsubscribe

We hope you will be delighted with our products and services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at customer.services@lttvending.co.uk given below with “Email Unsubscribe” in the subject heading. If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with “Post Unsubscribe” in the subject heading, or writing to us at [our registered office/appropriate address]

Cookies

In order to collect the anonymous data such as I addresses as detailed above, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. We also use your IP address to help diagnose problems with our server and to administer our Website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. We may also perform IP lookups to determine which domain you are coming from (e.g.: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.

Disclosure of personal data

We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Policy and under these limited circumstances: In order to provide you with the information or products and services which you have requested, Personal Data may occasionally be transferred or shared with other companies within our group of companies, or third parties who act for us, for further processing, in accordance with the purposes for which the Personal Data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology, ensure we are data compliant or to handle mailings on our behalf. We will keep your contact details on our database and may, from time to time, e-mail or post you information to make you aware of our other similar products and services which may be of interest to you (based on your communication preferences). If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the “unsubscribe” procedure set out above. We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this Website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event. Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect the Personal Data and to comply with applicable law.

Data access and corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a small charge. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given on this Website.

Links to other websites

This Website may contain hyperlinks to Websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party Websites or any association with their operators.We do not control these Websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Transfer of data abroad

If you are visiting this Website from a country other than the country in which our servers are located (currently the United Kingdom), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this Privacy Policy.

Governing Law

This Privacy Policy forms part of our Website Terms of Use.

Feedback

We welcome comments about this Privacy Policy. If you have any questions about the Privacy Policy or any part of our service, you may contact us by e-mailing enquiries@lttvending.co.uk.